Total Education Solutions
Administrative Specialist
OH - Office/Admin - Fairlawn, OH - Full Time
🌟 Make a Difference Behind the Scenes—Join Total Education Solutions 🌟
We are seeking a highly organized, compassionate, and detail-oriented **Administrative Specialist** to join our team. This role is essential in supporting our therapists, families, and clinical operations.
The Administrative Specialist will serve as a primary point of contact for families, assist with scheduling and documentation, coordinate insurance and authorization processes, and help maintain accurate records. The ideal candidate thrives in a fast-paced healthcare environment, communicates professionally, and enjoys working with children and families.
ROLE: Administrative Specialist
PAY RATE: $15.48 - $20.87/hr*
*Salary range is contingent upon relatable experience, type of credentialing/certification, education, and use of a second language in your role (50% of the time).
🎯 Why You’ll Love Working at TES
We believe in investing in our people and creating clear pathways for growth. 🌱
What we offer:
💰 Competitive total compensation package
📈 Merit-based annual raises
🤝 Exceptional onboarding, mentorship, and ongoing training
🚀 Intentional professional growth plans—we proudly promote from within
🧭 Dedicated leadership support and a collaborative team culture
🏥 Medical, dental, and vision insurance + $25,000 life & AD&D insurance (if eligible)
🌴 Generous PTO
💼 Retirement plan and medical/dependent flexible spending accounts
🧩 Your Impact as an Administrative Specialist
In this role, you’ll provide essential administrative and operational support that enables our teams to focus on what they do best—helping students learn and thrive. 🌈
Key responsibilities include:
👋 Greeting and assisting families in person and by phone
📅 Scheduling therapy appointments and managing calendars
🛡️ Supporting insurance verification and authorization processes
🗂️ Maintaining accurate patient records and completing data entry
💬 Communicating with therapists, caregivers, and school partners
💼 Assisting with billing coordination and general office operations
✅ What We’re Looking For
Minimum qualifications:
🎓 Associate’s degree required; Bachelor’s degree preferred
🏫 2–3 years of experience in a medical, education, or therapy-based office setting
🔄 Strong multitasking skills and ability to manage competing priorities
⏱ Self-directed with the ability to meet deadlines in a dynamic environment
🚗 Ability to travel between multiple sites
🪪 Valid driver’s license and personal auto insurance (25/50k liability)
🛡 Ability to pass FBI and DOJ background checks
🩺 Current TB test (within the last 6 months)
🏢 Work Environment & Physical Requirements
Work environments vary by location and may include classrooms, clinics, campuses, or distance-learning settings. You’ll work closely with adults and children and may experience moderate to loud noise levels. Physical demands may include lifting, carrying, pushing, pulling, stooping, kneeling, crouching, and crawling.
✨ Be part of the solution. Join a team that believes every learner deserves the opportunity to succeed—and that great administrative support makes that possible. 💙
👉 Apply today and grow your career with Total Education Solutions!
About TES:
Total Education Solutions (TES) is a female-owned organization led by experienced educators and clinicians who are passionate about creating opportunities for individuals of all abilities. We empower children and adults through customized education and therapeutic services designed to help each person reach their fullest potential. Join our mission-driven team and make a meaningful difference in the lives of those we serve every day!
Total Education Solutions is an Equal Opportunity Employer. We do not discriminate in employment and personnel practices based on race, sex, age, handicap, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above-listed items.
